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Responsible Gaming

At betdaq Ireland, we're committed to providing a secure and responsible gaming environment for all customers. While we understand that the vast majority of our customers enjoy gambling as entertainment, we recognize that for a small percentage of individuals, gambling can develop into a problem. Our goal is to minimize any negative impacts and provide comprehensive support to those who need it.

We implement rigorous age verification procedures to ensure all customers are over 18 years old.

Responsible Gaming Tools

To help our players maintain responsible gambling habits, we've integrated several control features into our platform - all accessible through the My Account section:

Deposit and Stake Control

Players can establish daily, weekly, or monthly deposit restrictions on their accounts. Additionally, you can configure preferences to set recommended stake amounts or liability per wager.

Temporary Account Suspension

Players can opt to temporarily suspend their account access for a predetermined duration. During this period, the account remains frozen until the specified timeframe expires.

Self-Exclusion Programs

BETDAQ participates in the UK's national online self-exclusion initiative, operated by GAMSTOP. GAMSTOP presently encompasses numerous online gambling platforms, with the Gambling Commission requiring all online gambling websites to join the program. Players can also self-exclude directly from their BETDAQ account for a minimum six-month period. For detailed information about self-exclusion, please click here.

Gaming Duration Reminders

Players can activate Reality Check notifications within their Account Settings to receive periodic reminders about their Casino Games playing duration. Additional information is available here.

Gamban Software

Gamban is specialized software designed to block online gambling websites and applications across computers, smartphones, and tablets. Compatible with widely-used operating systems including Windows, MacOS, iOS, and Android devices, Gamban provides dependable and effective protection against online gambling access.

For comprehensive information, visit: https://gamban.com/

Guidelines for Responsible Gaming

To ensure you maintain enjoyment of your BETDAQ account while keeping control over your gambling activities, please consider the following recommendations:

  • Monitor the duration of your gambling sessions
  • Gamble only with funds you can afford to lose
  • Never attempt to recover losses immediately
  • Parents should safeguard passwords and consider implementing software to prevent minors from accessing gambling websites (links provided below)
  • If you're experiencing difficulties, request self-exclusion from our platform. Click here or email [email protected] for additional information
  • Software solutions exist that block all online gambling platforms. Visit www.gamblock.com for details
  • For confidential advice or to speak with a counselor, please contact GamCare

Recognizing Problem Gambling

If you suspect you may be experiencing gambling-related difficulties, consider these questions:

  • Have others criticized your gambling behavior?
  • Have you concealed the truth about the time or money you've spent gambling?
  • Do negative emotions such as arguments, frustrations, or disappointments trigger gambling urges?
  • Do you engage in extended solitary gambling sessions?
  • Have you missed work, educational commitments, or school to gamble?
  • Do you use gambling as an escape from monotony or unhappiness?
  • Are you hesitant to use 'gambling funds' for other purposes?
  • Has gambling diminished your interest in family relationships, friendships, or hobbies?
  • After experiencing losses, do you feel compelled to immediately attempt recovery of those losses?
  • When your gambling funds are depleted, do you experience feelings of desperation and an urgent need to gamble again?
  • Do you continue gambling until completely broke, including money needed for transportation or basic necessities?
  • Have you engaged in lying, theft, or borrowing to obtain gambling money or settle gambling debts?
  • Do you experience depression or suicidal thoughts related to your gambling?

If you've answered affirmatively to one or more questions, you may be developing a gambling dependency.

Support Resources

Customers and family members dealing with gambling-related problems should seek professional assistance. If you or someone you know needs support regarding problem gambling, contact the following organizations:

GamCare (UK)

For UK residents requiring support for problem gambling, contact GamCare: A registered charity offering confidential telephone and online counseling services to individuals directly or indirectly affected by problem gambling. The GamCare National Helpline operates 24 hours daily and is accessible via freephone number 0808 8020 133 (complimentary calls from UK landlines and most major mobile networks). Alternatively, visit Gamcare.org.uk

Dunlewey Services

For Ireland residents seeking guidance about problem gambling, contact the Dunlewey Centre via their helpline numbers: 0800 088 6725 (NI) and 1800 936725 (ROI).

GAMSTOP

GAMSTOP delivers an online self-exclusion service spanning multiple UK gambling websites.

BeGambleAware

Gamble Aware provides extensive information on responsible gambling practices. Visit BeGambleAware for more details.

Protection Against Underage Gambling

Gambling with BETDAQ is strictly prohibited for individuals under 18 years of age. New customers must declare they've reached legal gambling age, and we conduct electronic verification checks on all new accounts. Should additional concerns arise, we reserve the right to request supplementary documentation to confirm customer identity.

BETDAQ employs advanced age verification systems and protocols to minimize underage access to our online services. However, we strongly advise parents and guardians using family-shared computers to install filtering software restricting internet access for children and minors.

Several parental filtering solutions are available to monitor or limit internet access:

  • www.netnanny.com - Filtering software protecting children from inappropriate web content
  • www.cybersitter.com - Filtering software enabling parents to add custom blocked websites
  • www.betterinternetforkids.eu - EU co-funded website providing internet filter software information and offering complimentary test versions